Trevanion Auctioneers Shipping Information

Royal Mail & DHL (UK Mainland only)

If you are unable to collect your winning lots, Trevanion Auctioneers offer a limited in-house P&P service for small, non-breakable items during the 2 days following the auction only.  We use Royal Mail Special Delivery for goods up to a value of £2000 weighing no more than 2kg.  We also use DHL but goods will not be covered by insurance unless requested. We remind clients using the Royal Mail postage system within the UK there are certain items which cannot be insured please check before requesting this option.

Packing Department availability

It is essential that you settle your account promptly if you intend to use this service. This department only operates for 2 days immediately following every auction.  Items are sent out as soon as they have been packed/paid for.  We are not professional packers or shippers, Trevanion Auctioneers & Valuers will not be held responsible for any claims made due to shipping problems.  We reserve the right not to post items abroad.

Overseas shipping

We would recommend overseas clients consider using specialist couriers such as Mailboxes or Pack & Send to send their items. We cannot ship items internationally.

PLEASE NOTE: Trevanion Auctioneers do not:

  • Ship items outside of mainland UK
  • Ship lots containing glass or ceramics (examples include porcelain/scent bottles/glasses/dinner services)
  • Ship canvas, framed or glazed items (examples include paintings/tapestries/samplers)
  • Ship any weapons (guns, knives, swords etc)
  • Pay out for damage claims incurred due to P&P

Trevanion Auctioneers & Valuers reserve the right to refuse shipping requests if they deem unfit. 

For items that cannot be shipped by Trevanion’s in-house postage service we would recommend you contact one of the following:

Pack & Send

To use the Pack & Send service for the UK and overseas please use the details below.

Collections are made as soon as possible after the auction, usually within a week. Please contact directly for a shipping quote and ensure you settle your account to enable Trevanion to release the goods.

Pack & Send – Salford Quays:

T: 0161 393 5740



Post it 4 me – Market Drayton

To use the Post it 4 me service for the UK and overseas please use the details below.

Post it 4 me:

T: 01258 920 180



Mailbox Wilmslow

To use the fully insured Mail Boxes Etc service for the UK and overseas please use the details below.

Mailboxes Wilmslow:

T: 01625 535 600



Shipping Services Direct

To use the fully insured Shipping Services Direct for the UK and overseas please use the details below.

Shipping Services Direct:

T: 07453 848 981



For larger items, here is a list of recommended carriers who travel around the UK:

Van4us (Paul Fawkner)
T: 07792 204448    E:

Ivor Van (David Gwynne-Jones)
M: 07976 084 899   E:

Martin Bros Removals Ltd (UK & Europe)
T: 01985 844 144     E: W:

Alban Shipping (UK & Europe)
T: 01582 493 099     E: W:

Aardvark Art Services (Nationwide)
T: 01253 794673    E: W:

Amanda Webb
T: 07713 821 225  

Denmans of Whitchurch (Julian Denman)
T: 01948 662 952     E:

Overseas shipping

We would recommend overseas clients consider using specialist couriers such as Mailboxes or Pack & Send to send their items. We cannot ship items internationally.

VAT for Overseas Buyers
Following the UK’s exit from the European Union, private overseas buyers who arrange for lots purchased at auction to be picked up and delivered following the auction will be charged UK VAT at the appropriate rate and no refund will be available.

Business buyers are not affected by this change, the purchase must have been made in the business or trading name. In these circumstances, a VAT refund can be available upon proof of export.

Export of Goods: Some countries prohibit the importation of property containing materials from endangered species, such as rosewood, rhino horn, ivory, coral and tortoiseshell.  If you intend to bid on a lot containing these materials and you wish to export them, it is essential you understand the relevant export/import licensing.

Trevanion Collection and Storage

Collection and Storage Applicable to Buyers

In accordance with our Terms and Conditions, all lots should be paid for and collected by 5pm on the Friday (7 working days) following the auction. Commission bidders should check the success of their bids and arrange payment and collection, within this time.  Trevanion Auctioneers are open Monday-Friday 9am – 5pm for collections and deliveries.

If you are unable to collect your winning lots in person, Trevanion offer a limited in-house postage and packaging service for small, non-breakable items.  This service can be offered the Thursday and Friday following an auction only. 

Due to space limitations, bought items not removed by 12noon on the Friday (7 working days) following the auction will be removed to an external storage facility at the purchaser’s expense and charges will be applied as follows:

  • £20 + VAT administration/processing charge per invoice
  • £10 + VAT per lot, per day (regardless of size)

Goods will not be released to buyers (or their agent) until cleared funds and storage fees have been received in full by Trevanion Auctioneers.  

Once items have been removed to the external store, collection is strictly by appointment only.  A minimum of 24 hours’ notice must be given prior to collection.  Goods will only be released to the registered buyer.  Collection by courier/carriers will only be permitted upon receipt of written instruction from the buyer and with the agreement of Trevanion Auctioneers.   

Bought items not collected within six weeks may be re-sold by Trevanion Auctioneers (and any financial loss sustained by Trevanion Auctioneers must be settled by the buyer) or otherwise disposed of at Trevanion Auctioneers discretion.  Any financial surplus will belong solely to Trevanion Auctioneers & Valuers.

Ivory Policy

From 6 June 2022, it is against the law to deal in items containing or made of elephant ivory, unless they are registered as exempt or certified as exempt, under the Ivory Act 2018.

For further information please do not hesitate to contact us.

Read more about the policy and what it means here.